Solved

I want to talk about getting my number changed

  • 7 January 2023
  • 3 replies
  • 49 views
Maria Leask
Rank

I want to get my old number exchanged for the one you provided.

icon

Best answer by legerdemain 7 January 2023, 21:51

View original

3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Maria Leask,

Who were you with previously?

You can get a PAC code as @legerdemain  advised and submit this on our switching form.

If you have already done this, please confirm what date the port was due to complete for?

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
L
Rank
Userlevel 3

I believe you'll need to request a PAC code from your previous provider (the process can differ between networks) and then enter it in Services > Switch to iD and keep my previous number in the iD app.

Maria Leask
Rank

I want to keep the contract sim but I don’t want the number. I would like to get my old number back pleas

Reply


Terms & Conditions