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i would like to cancel one phone as ive ordered 2 on accidents

  • 6 May 2022
  • 1 reply
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I have accidentally order 2 phones which are the same. I would like to cancel one phone but I can’t get through to anyone. Can I speak to someone regarding this please 

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Best answer by WelshPaul 8 May 2022, 09:31

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Quickest option would be to speak to a live chat agent here.

If both orders have been dispatched already then follow the returns & cancellation procedure below to return the one you don't want.

https://www.idmobile.co.uk/help-and-advice/returns-cancellations

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