iPhone 14 Pro arrived today and it’s faulty. It won’t switch back on again in the middle of the data transfer. Can you please replace this asap and contact me.
Best answer by andewhite
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Userlevel 8
+9
You probably won’t like hearing this, but best option will mean returning the phone.
See the community FAQ “How do I cancel or return my order? | Join the discussion, ask questions, share advice. (idmobile.co.uk)” for details of the process.
Alternatively, you can contact iD - they’re unlikely to contact you. Contact them using their online chat service https://idmobile.co.uk/live-chat, on facebook (using Messenger), or Twitter (by Direct Message DM).
Good luck
🤞
Userlevel 7
+10
iPhone 14 Pro arrived today and it’s faulty. It won’t switch back on again in the middle of the data transfer. Can you please replace this asap and contact me.
Hey
Popping into your local Currys store can also get this exchanged, but we can also setup an exchange for you.
Mohammed
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