Since switching to ID mobile and awaiting my number transfer, which is now completed, I’ve had a lot of issues with the switch over. Messages not automatically changing and now cannot receive my verification code from WhatsApp to access my account. (I’m now locked out for 2 days for trying to send myself a verification code again) has anyone else had similar issues and how did you solve them?
If you’ve ported your number to iD then a network reset on your handset might fix these issues.
Just Google search network reset + your device manufacturer & model, e.g. “network reset Apple iPhone 12”
Anyway, good luck.
Hi
I’d recommend checking that your device hasn’t linked itself to the original iD Mobile number as this can cause issues with receiving text messages.
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:" If you are having issues with the above please retry with flight mode enabled and/or the SIM card removed.
Let us know how you get on with that!
Tom
Hi
I’d recommend checking that your device hasn’t linked itself to the original iD Mobile number as this can cause issues with receiving text messages.
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:" If you are having issues with the above please retry with flight mode enabled and/or the SIM card removed.
Let us know how you get on with that!
Tom
This might work if
I am currently having the same problem. Unable to get my one time access code for WhatsApp. Have tried multiple times doing everything mentioned in this thread with no luck. I am now locked out for a further 20 hours before I can try again. I have contacted WhatsApp who state it’s a sim/network provider issue and not them. There is no other way to verify my account and I use this for both personal and business related stuff
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