Question

jo

  • 31 August 2023
  • 2 replies
  • 30 views
Joanna Paterson
Rank

Hi. My PAC code appears to have transferred my old number over but my messages are being received from the new number that was allocated to my phone when it arrived. How do I change this so that all communications are from my transferred number. Many thanks. Jo

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Hey @Joanna Paterson, have you tried a NETWORK RESET on your handset?

The handset user guide will usually explain how to do this. 
🤞

Tom
Rank
Userlevel 8
Badge +4

Hi @Joanna Paterson 

 

Are you on an iPhone or Android?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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