Question

keeping my old number is not working properly

  • 13 May 2023
  • 1 reply
  • 93 views

My new SIM card is in, I did the pac number to keep my old mobile. But it keeps changing to use my new number from ID and my old number… what can I do?


1 reply

Userlevel 7
Badge +7

Hi @SareeCook,

Welcome to the Community!

If your number port has completed, you’ll need to update your number on the handset.

If it’s an iPhone that you are using the post below will help

If you are using android please confirm the make and model and we can advise further.

Just to note after a port a simple restart can push everything through to start working.

Kash

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Why iD Mobile?