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Leaving messages from ID to other mobiles

  • 27 June 2022
  • 5 replies
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Userlevel 1

Hi, this has been happening quite often. Whe I'm leaving a voicemail message to another mobile I get cut off after around 25 seconds. Is this happening just for me? It's frustrating not being able to leave a full message.

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Best answer by andewhite 27 June 2022, 13:17

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5 replies

Userlevel 8
Badge +7

Yeah, I know how you feel.

I’ve got an issue calling an 0344 number - my call gets cut-off after 33 seconds.

Userlevel 8
Badge +7

In fact, it seems any call not answered within 33 seconds is getting cut-off.

Seems likely this is a mobile network provider setting.

Userlevel 3
Badge

Sorry to hear you’re having this issue with voicemails, @Richiewyn 

 

This does however sound like this is an issue on the side of the receiver of the voicemail, if they’re with iD Mobile please have them contact us!

 

Tom

Userlevel 1

Thanks Tom, but it happens with several mobile numbers and I don't think they're fortunate enough to be on ID.

Userlevel 6
Badge +6

Hi @Richiewyn, I’d recommend speaking to the FacebookTwitter or Live Chat teams so they can take a look at your account.

 

Thank you,

Rory

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Why iD Mobile?