I took out a new contract this week and my phone and sim arrived 4 days ago. I provided ID mobile with my PAC code to change my number and was told there was an issue with the SIM. I now have a new SIM from Currys and that also does not work.
I have had no phone for 4 days and been unable to work because of this situation and the only way to contact anyone is through the useless live chat.
I’ve been told multiple times this week that complaints have been raised and IT are working to fix my issue but every time I get through on live chat I just get told come back in 48 hours.
This company is an absolute shambles and I want to be contacted ASAP.
Best answer by Kash
View original