Question

loss of phone signal and internet

  • 9 October 2023
  • 6 replies
  • 77 views
Jonathan Bellis
Rank
Userlevel 1

Yesterday I lost phone signal and wi fi ?!?!? Just want to speak to someone to resolve and getting nowhere?!?

6 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Jonathan Bellis 

 

I’m sorry to hear this, are you still having issues with this?

 

Please could you let us know the full postcode where you’ve been having issues?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Jacek Traczewski
Rank
Userlevel 1

I got same issue today in city Center I have no signal can’t use my phone…. Can someone help me

Jacek Traczewski
Rank
Userlevel 1

All Swansea area indoor and outdoors got problem can phone and use internet 

Jacek Traczewski
Rank
Userlevel 1

Worst decision to move to id mobile internet slow now nothing working 

Steve Melia
Rank

I cannot get phone or Internet, in Bristol.  I first noticed this about 3 hours ago.  To make matters worse, this system would not allow me to login, nor would it send a “forgotten password” message.  In the end it allowed me in via Facebook, which I didn’t want to do. 
 

A very unhappy customer.

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Steve Melia,

Welcome to the Community!

We did experience an outage which has since been fixed.

Are your services now working as usual?

 

Kash

 

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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