As I am now working from home I have low signal only ever have 1 bar coverage and people complain that they can’t hear me or it cuts off. I have to be right by window frustrating. I have checked coverage status and says I should have excellent coverage but I don’t. iPhone 8.
Hello
Have you tried using your phone with WiFi calling enabled?
https://www.idmobile.co.uk/help-and-advice/wifi-calling
How long have you had your SIM card for? You may be due a replacement?
Michelle
iD Mobile
Hi
We can certainly help you with a new SIM.
Does the signal stay the same when you are out and about?
Have you tried the SIM in a different handset to see if this makes any difference?
Thanks,
Kash
iD Mobile
Hi I have not got another phone to test, it keeps only showing 1 bar in the house and when I am on a call it cuts off when I use Wi-fi calling if I receive a message or call waiting.
Oki doke
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
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We’ll see you there.
Will
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