I need proof of my phone purchase including confirmation of the IMEI number, purchase date and price and your VAT number. I requested this on Live Chat on Friday and the agent said a manager would be in contact to provide me with this information but I have not received anything yet and cannot get on Live Chat again until Friday
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Thanks Tom, I’ve responded to the PM and provided the info requested and had no reply. I really need this info please!
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