I purchased a contract with yourselves around 2ish weeks ago. I have the iPhone 11, successfully transferred my number and I cannot send messages, they keep showing ‘message not sent’. I can receive messages and have tried restarting my phone etc. I also tried the coverage checker before I started the contract and in my area it was good and in most places in my area I have absolutely no signal for data.
Best answer by andewhite
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+7
Hi
Please let us know how you get on with the information that
If you still have issues, please get back to us and we can look into it.
Kash
+9
Hi recently joined ID can’t send text messages get error messages which states “message not delivered” we have an iPhone 13 and have tried switching phone off & back on again and also turned iMessage off still no luck any help please?
Have you tried a NETWORK RESET
Doing this could help fix this issue - the Apple iOS user guide will normally explain how to do a NETWORK RESET.
🤞
Hi recently joined ID can’t send text messages get error messages which states “message not delivered” we have an iPhone 13 and have tried switching phone off & back on again and also turned I message off still no luck any help please?
+10
Thank you so much!! Really appreciate that☺️
Glad to hear this is working now
Mohammed
Thank you so much!! Really appreciate that☺️
+9
Okay
Tap Settings > Messages - toggle iMessage OFF.
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