Question

messed up

  • 14 April 2024
  • 2 replies
  • 81 views

I just payed my bill and it charged me 3 times but still not working ! 

ever phone call i make it says welcome to id you are contacting our customer payment helpline but our records show you have no outstanding payments goodbye. NO MATTER WHO I RING


2 replies

I’m having the same problem. 
 

Userlevel 7
Badge +7

Hi @KL70 @benkirk01,

Welcome to the Community!

Are you still having the same issue?

It can take 2-24 hours for the services to be reinstated.

If it’s been longer than this we will need to PM you to further into it.

 

Kash

Reply


Why iD Mobile?