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Missed Calls

  • 30 March 2022
  • 3 replies
  • 161 views
I
Rank
Userlevel 1

I’ve been with ID mobile for one month and everything is working fine except for calls from my doctor. 

All other calls from mobiles or landline to my mobile work fine but if my doctor calls me from his landline number my mobile doesn’t ring. Instead I get a banner message pop up on the screen saying I have a voicemail message. When I go to voicemail there is no message there and the call doesn’t show on either my recent or missed call log. 

I’ve checked all my phone settings and its not a withheld number so no idea why the calls don’t ring like all my other calls. The result is I’ve missed several calls from my doctor and have now asked him to only call me on my landline number. 

Any suggestions what the problem might be or a solution?

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Best answer by Kash 2 April 2022, 19:18

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3 replies

Kash
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Userlevel 7
Badge +7

@ISMSW,

Is may be something that you have already checked but is the number blocked by any chance?

 

 

Kash

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I
Rank
Userlevel 1

Yes thank you. You were right. I must have blocked the doctors number by mistake. No idea how that happened and never occured to me that might be the problem

Big thank you

Colin 

Rory
Rank
Userlevel 5
Badge +6

Glad to hear that worked, @ISMSW.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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