Mobile data

  • 3 March 2024
  • 1 reply
  • 5 views

Wonder if someone can help me im not getting Internet with hot spot of with mobile data in my house but it works elsewhere.  My daughter who is also with yous came to my house to do a sim replacement and her phone went the same way but when she got home her phone was working fine 


1 reply

Userlevel 7
Badge +7

Hi @Robert Crothers,

It sounds like coverage may be patchy indoors.

Have you checked your coverage using our coverage checker? I would also advise to check the network status checker for any work being carried out in the area.

Did you test the same SIM in your daughters handset or was that her own SIM?

If it’s just the one SIM it may be a faulty SIM card.

 

Kash

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