Question

mr Abdul allahie

  • 5 December 2023
  • 5 replies
  • 22 views
Allahie
Rank

Hi

i I have joined I Dee mobile about 3 months ago I have lost the sime card,can you please send me a new sime card.thanks 

5 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Carl harlesworth 

 

I’m sorry to hear this, what device were you trying your iD Mobile SIM card inside?

 

When you say you’ve tried “ALL” the steps to get it working, was a replacement SIM card tried?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tom
Rank
Userlevel 7
Badge +4

Hi @Allahie 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Geluk
Rank
Userlevel 4
Badge +1

Carl, don’t piggyback on other’s threads.

For a new sim, take your paperwork into any local Curry’s branch.

Geluk
C
Rank

The worst mobile provider in the world. Signed up, received sim, put sim in. Sim didn’t work. Tried contacting support. They don’t understand what I’m trying to say. I’ve tried ALL the steps to get it working to no avail! Called them. Got through after an hour. They refuse to refund my £20. So now iD have my money for nothing. Just have to count it as a loss. Now with smarty mobile. Everything was easy with smarty. And cheaper. 

Allahie
Rank

Hi, my name is Abdul Karim Allahie. I have joined an ID mobile three months ago but I’ve lost my Sim card and I don’t know my number I’m struggling to contact with ID phone don’t know what to do.Thanks 

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