Question

My additional data isnt working

  • 6 November 2023
  • 2 replies
  • 12 views

I have bought some additional data as I have run out and it isn't working? I've restarted my phone and turned my data off and on multiple times but I'm unsure what to do now. 


2 replies

Userlevel 8
Badge +9

Perhaps use the iD online live chat service and talk to a customer service agent - the agents work until 8pm weekdays. 

Begin chatting at https://idmobile.co.uk/live-chat (works via a popup window in your browser).

Userlevel 7
Badge +7

Hi @Mitchell Cottee,

Welcome to the Community!

Just checking if you managed to get some assist with the via Live Chat?

If you still require assistance, you can get back to us here.

 

Kash

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Why iD Mobile?