Question

my bill is wrong

  • 18 November 2023
  • 2 replies
  • 54 views
C
Rank

I need to speak to someone urgently i pay my bill each month and I've not had a notice or text that my bill somehow is 147 pound? It's impossible but I cant speak to a human

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately @Craigchs, iD Mobile only provide online help & support.

You'll probably need to contact the support team using Live Chat (https://idmobile.co.uk/live-chat), Facebook Messenger, or X(Twitter) DM, for help with the bill for your iD account. 

The agents work until 8pm weekdays (6pm at weekends).

Tom
Rank
Userlevel 7
Badge +4

Hi @Craigchs 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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