Solved

My number hasn't transferred from switching over from 02 with my new ID phone.

Userlevel 1

PAC submitted 7 days ago and I have received confirmation my unwanted new number is now live

The system doesn’t allow me to resend the PAC as it says request received. I now can’t use my old number as the old SIM has been cancelled.

I need my phone for work urgently.

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Best answer by andewhite 4 January 2024, 12:53

Userlevel 8

+9

Unfortunately the iD community isn’t the best place for dealing with urgent matters @Simon Browning.

For quick assistance, you’re better off trying one of the following:

The agents work until 8pm on weekdays.

Userlevel 1

Thank you!! I got through on live chat and they sorted it straight away 🥳🥳🙏

Userlevel 7

+4

Hi @Simon Browning

Glad to hear you were able to get through to Live Chat and get this sorted.

Thanks for the help here @andewhite.

Tom

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