Summitted my pac code when brought the phone but after getting phone and sim, i have not received any message related to switching number. The system doesnot allow me to summit the PAC as it says PAC code is already used and switch is underway but didnot received any message related to switching number. I am unable to switch my old number.
my previous number has not switch
Userlevel 4
Log into your account and I believe you need to look in the section My Services, either way it should be in your account. What date did you pick for the porting?
13 jan ,i already try this but its not working
Userlevel 8
+9
13 jan ,i already try this but its not working
Maybe try an iD Live Chat with a customer advisor, regarding your switch.
The advisors work until 6pm at weekends - type “talk to a person” to avoid the 24/7 chat-bot,
Userlevel 7
+7
Hi
Welcome to the Community!
Sorry for the issues you are having.
I hope that you managed to get in touch with somebody.
Please let us know if you still require assistance and we can help you out.
Kash
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