need help, cant switch my number

  • 4 July 2023
  • 3 replies
  • 45 views
S
Rank
Userlevel 1

It won't let me switch my number I need help

3 replies

Tom
Rank
Userlevel 8
Badge +4

Hi @Samakteh 

 

I’m sorry to hear this, what appears to be the issue when using the port form?

 

Have you already given your PAC code at checkout?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
B
Rank

Hi Tom, 

I am having the same issue, I am on the page for submitting PAC code and I keep getting an error saying the info given is not correct. I have triple checked details and all correct but still get error and cannot proceed to submit PAC 

Kash
Rank
Userlevel 7
Badge +7

Hi @Blackkat,

Welcome to the Community!

Can I please check that you are using the transaction number starting with a 4?

If so please let us know and we can PM you.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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