Need to unlock old phone - locked to ID

  • 20 June 2021
  • 1 reply



I have just upgraded my daughters phone  with ID and want to unlock the  old iphone so i use my sim, from another network, in it. 

Would someone be able to let me know what the process is.  I am the account holder of my daughters phone/account. I also have the IME number of the old phone.

It would 

need the customer services phone  number - I was in the process of organising with the chat live service but it crashed and  got disconnected  from - so  if possible would prefer to speak with someone to organise the unlock.

Thanks in advance for help


1 reply

Userlevel 5
Badge +8

Hello @paulwald 

We can help with the unlocking of your iPhone.

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 



iD Mobile