Hi I have a stand alone Netgear Nighthawk LAX20 with an IDmobile SIM card. After setting it up it won’t connect to the internet, it looks like the APN info is incorrect but the info on IDmobile site doesn’t give me all the info required.
can anyone help. First pic is website second is nighthawk set up. I can change the PDP and the authentication but don’t know what to.
Best answer by Kash
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+9
Okay
Have you tried all the authentication options?
Yep tried all four options, and still nothing. Not sure what the PDP and authentication means but hoping someone here can enlighten me. I was told ID mobile support routers for use with SIM card.
+7
PDP (Packet Data Protocol) is the networking used by your device to connect it to thru the carriers to the public internet. Any error in authentication means your device has not received the the appropriate settings needed to automatically connect.
Does a different network SIM work in the router?
Kash
Thanks Kash, unfortunately I’ve got a Plusnet (EE) sim and Tesco(O2) sim but neither work as they are blocked on routers and only work with tablets or phone. I went for IDmobile as it uses 3 network which allows use with routers.
+10
Hey
You can try reaching out to the router manufacturer for support.
The APNs are as per the website so anything that’s blank or not mentioned is left as it is.
Try deleting the APN completely and re-adding it.
Hoping this is like a network reset which updates.
Mohammed
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