The signal is rubbish I am always on my mobile data I have never had a network that was so slow.
Hi
I’m sorry to hear this, please could you let us know the postcode(s) where you’ve had issues?
All iD Mobile plans purchased directly from iD Mobile have the opportunity to return based on being unhappy with the signal at the beginning of the contract, has this option been explored?
Tom
Hi
If the issue isn’t resolved in the next few days, please let us know.
We can escalate it to the relevant team to check if there is an estimate to the fix.
Kash
What other networks have you tried
Assuming iD is worst - which is the best network you’ve used?
Hi I was on 02 never a problem but when I switched always on data S36 1ey. Out if contract time.
Hi
As advised by
Hopefully it should be resolved within a few days.
Please let us know if you require further assistance.
Kash
Reply
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