Question

network

  • 28 October 2023
  • 2 replies
  • 32 views

my iphone is saying that i have no service, this happened  a few days ago i can’t receive calls or make them and also my 5g isn’t working because of this .


2 replies

Userlevel 8
Badge +9

Is this happening everywhere or in just one or two places @Alex Evans?

Check for faults at https://www.three.co.uk/support/network_and_coverage/network_support.

Userlevel 7
Badge +4

Hi @Alex Evans 

 

Is this in multiple locations or just certain ones? If certain ones, what postcode(s)?

 

Have you tried the iD Mobile SIM card in another device?

 

Tried resetting network settings?

 

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

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Why iD Mobile?