Question

network back on but issue making calls

  • 1 December 2023
  • 8 replies
  • 103 views

Ive lacked network all day. This problem is now fixed. I can receive text messages etc and my phone now shows to have network 

However I can’t make or receive any calls and I can’t listen to my voicemail

No help from customer service live chat as it states they are too busy and also they close at 8pm

Anyone in the same boat?


8 replies

Userlevel 1

I’ve just replied to you but it’s been sent to the moderators for review

Userlevel 1

So they do know what people say about it all

Userlevel 1

I've been able from time to time recieve and make calls and then nothing. But from about 8 I cant access my account on the app. I would just advise if you have broadband tell people to contact you over WhatsApp cause its free. It is bloody annoying though not getting a service you pay for though. I want into my account I only joined id last week. Hope its not like this all the time.

Still no service. Unable to make or receive calls.

same here,thank God my contract ends in February,will be getting rid.

Userlevel 3
Badge +1

Hi, please visit https://tinyurl.com/3ykh4ayb for regular updates on this matter. We are very sorry for any inconvenience that has been caused.

everything up and running again thank God,but missed some important message which is a real inconvenience.

Userlevel 7
Badge +4

Hi @AndrewSibbald 

 

Glad to hear you’re back up and running again, apologies for the inconvenience caused.

 

Tom

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