network down again

  • 10 February 2024
  • 1 reply
  • 199 views
Hugh Gorman
Rank

I want out of my contract if you cannot provide a stable network connection 

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Hugh Gorman 

 

Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

 

 

To discuss this further please chat to our customer service team, or see our complaints procedure page below;

 

https://www.idmobile.co.uk/help-and-advice/complaints-procedure

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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