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network issues on set up

  • 27 February 2024
  • 4 replies
  • 58 views

Very excited to receive my new SIM card. Only to find I have no signal whatsoever. 
 

I carried out the network checker and I should be in an excellent 4G indoor and outdoor area. But I have no signal whatsoever. 
 

before I even bother changing my number can anyone help. 
 

I’ve done the usual steps no improvements 

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Best answer by andewhite 27 February 2024, 16:18

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4 replies

Userlevel 8
Badge +9

Does the new iD SIM card work anywhere at all, @Perrey Stobart

You can see real-world signal reception at https://mastdata.com, for many locations in the UK. 

The mobile operators online coverage checkers are only a prediction of likely signal reception at any given location, based on computer modelling. 

That site shows nothing where I live 😂

 

think I’ll be cancelling this before it starts! 

Userlevel 8
Badge +9

That site shows nothing where I live 😂

 

think I’ll be cancelling this before it starts! 

Just be sure to RETURN your order, in the cooling off period, @Perrey Stobart

Userlevel 7
Badge +7

Hi @Perrey Stobart,

Welcome to the Community!

If you don’t receive any coverage where you live we can look at helping you with a return.

Please get back to us and we can PM you.

 

Kash

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