I lost my phone and blocked it.
I went and got a new SIM from Carphone Warehouse.
24 hours later still not working
Best answer by Will
View originalI lost my phone and blocked it.
I went and got a new SIM from Carphone Warehouse.
24 hours later still not working
Best answer by Will
View originalCan I ask if you get any error messages when you insert the SIM into the handset?
Also have you tried the SIM in a different handset to see if that works?
Â
Kash
Yes I realised that I had blocked the old sim and that block still applied to the new SIM. As soon as I unblocked in MY SERVICES the phone connected in 5 mins.
Thanks
Hi
Â
Even though it’s a new SIM, the account sounds like it’s still blocked, so whichever method you used to block it, you should be able to do the same to unblock it.
Â
Any issues, let us know and we’ll message you privately to get it done for you.
Â
Will
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.