new sim not working in phone (pixel 8) i need to transfer my old number over from smarty mobile. (my old sim works in my new phone) My new ID sim is not being recognised when inserted into my phone or other phones.
I need to either get a new or talk someone. I can't even activate my account to ask the question because the new SIM won't receive a message for the activation codeÂ
+9
Sounds like you’ve received a faulty iD SIM card
You could pick-up a replacement from your nearest Currys store, or request one using the online iD Live Chat service at https://idmobile.co.uk/live-chat (works via a popup window in a browser).Â
The agents work until 8pm on weekdays.
FYI, iD Mobile use Royal Mail (without tracking) to deliver SIM cards, and say to allow 3-5 working days for delivery.
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+7
Hi
I can see that we have responded to your other post.
If you require further assistance, please let us know.
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Kash
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