Question

no 5g connection

  • 19 April 2023
  • 1 reply
  • 22 views

Just moved to IDMobile, my phone will not connect to the 5g network, my phone us compatible and tbe us 5g in my area.


1 reply

Userlevel 7
Badge +7

Hi @Lee Taylor,

Welcome to the Community!

We are sorry to hear that you are unable to use 5G.

Can you confirm the make and model of the handset and the postcode for the area and we can double check this.

 

Kash

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Why iD Mobile?