I am unable to get mobile data on my phone. The following message is displayed:
Could not activate data network. You are not subscribed to a mobile data service.
I have turned on roaming on ID mobile app
i have turned on roaming on phone
I have turned off auto mobile selection and selected network provider as per ID mobile help centre guide.
i have turned mobile off and back on .
+9
Whereabouts are you,
If you are roaming, there could be several reasons why mobile data isn’t available.
Hi thank you for your response: Currently in Spain … I have select the prescribed network provider, Moviestar, having turned off auto on network selection, which I thought may have been the issue… any further suggestion would be greatly appreciated
+9
If calls and texts work, then the APN settings may be incorrect,
The APN value should be “id” (in lowercase).
+7
Hi
Welcome to the Community!
Please let us know how you get on with the information that
If you require further assistance, please get back in touch.
Kash
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
