Question

No network

  • 6 September 2023
  • 4 replies
  • 56 views

Why no network at all. I paid my package for nothing. No customer service at all. No help at all. 


4 replies

Userlevel 8
Badge +9

Perhaps there’s a network fault at your location @Vickywong
Check for faults online at https://www.three.co.uk/support/network_and_coverage/network_support.

I've used the 4G from ID mobile before, then I went on holiday and came back, now I'm unable to use it again. 

Userlevel 8
Badge +9

Other forum members have had this issue after returning from a holiday @Vickywong

They’ve resolved the problem by getting a replacement iD SIM card. 

 

Userlevel 7
Badge +4

Hi @Vickywong 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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