Question

no phone number with the SIM


Hello there, I signed up for a new monthly contract via Carphone warehouse. I received the phone and the SIM card in a green envelope but there is no phone number included in the envelope. How do I find out the phone number associated with the IMEI? Without it I’m unable to activate the SIM or sign up for the id mobile website. There was no invoice in the package and the phone number is not on the correspondence from Currys or ID mobile. I did receive confirmation of the direct debit set-up. Thanks. 


2 replies

Userlevel 8
Badge +9

Okay @ltpl, your iD SIM card should already be activated - that’s what iD do with new customers.

If you pop the SIM into your new handset, then call or text a friend or family member, you should be able to get your new mobile number.

 

Userlevel 7
Badge +7

Hi @ltpl,

Welcome to the Community!

I hope that you managed to get the number with the information that @andewhite provided.

If you are still unable to find the number, please let us know.

 

Kash

Reply


Why iD Mobile?