Question

No service since paying my bill over 48 hours ago

  • 7 July 2021
  • 1 reply
  • 24 views
Mel’s bells
Rank

I was 1 days late paying my bill I made this payment on Monday and my account states I’m now up to date but I still can not make outgoing calls. Can someone help please?

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Mel’s bells,

We are sorry to hear that.

Is there anything showing as outstanding on your iD Mobile account or App?

Could you try restarting the handset if payment is fully up to date.

Kash

iD Mobile

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