Question

No sim card

  • 2 November 2023
  • 2 replies
  • 7 views
Rob Miles
Rank

My new phone came but no sim card 

2 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Rob Miles 

 

Was this an order for a new contract or an upgrade to an existing account?

 

If a new contract with a new number, you definitely should’ve got a SIM card, we may need to assist with a replacement.

 

If an upgrade, you’ll be able to continue on your existing SIM card.

 

Please let us know which it is and if needed we can get in touch and help out.

 

Tom

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andewhite
Rank
Userlevel 8
Badge +9

Did you upgrade your contract, or are you a new customer @Rob Miles? 

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