Question

no transaction number

  • 21 October 2023
  • 1 reply
  • 227 views
Dan Robert
Rank

I got my new phone and ID mobile sim from Mobiles.co.uk, I have a PAC code from Vodafone but I don’t have a transaction number. What can I do as I want to keep my old number that I’ve had for over 10 years.

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Dan Robert 

 

The transaction number can be found in your “Welcome to iD” email, do you have this? It begins with a “4”.

 

If not, please let us know here so we can get in touch or let or Mobiles know.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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