Question

not receiving otp sms messages on wifi calling

  • 9 November 2023
  • 2 replies
  • 192 views

I’m not receiving otps on wifi calling. the phone is working fine and I get texts. it previously worked okay on vodafone wifi calling and did work for a while on id mobile. I use an iphone.


2 replies

Userlevel 8
Badge +9

My iPhone gets OTP text messages with WiFi Calling - it’s running iOS 16.7.2 currently.

Unfortunately, the SMS standard doesn’t guarantee message delivery.

Maybe your bank/banks are experiencing problems with the service provider/s used for sending SMS messages from their banking systems via an SMS gateway to the mobile networks. 

Assume you’re receiving non-OTP text messages okay?

 

Userlevel 7
Badge +7

Hi @John Fleetwood,

Welcome to the Community!

Just checking if your normal text messages are coming through fine.

Did OTP messages work before? When did you see them stop working?

 

Kash

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Why iD Mobile?