Solved

Not recieving calls or texts but I can make them.

  • 22 July 2023
  • 1 reply
  • 57 views
J
Rank

I took out a new contract with ID for an S23. I have transfered my old number with the PAC from my previous supplier. I can make and recieve calls no problem. But nobody can call or text me. 

I have gone through loads of posts on here and fourms on Google. I can see lots of people having this issue but no people posting a solution. I tried the live chat, but its a useless bot. I am a week in now, and I am already thinking trying ID was a mistake. I did think the price was too good to be true so I think I will just cancel the contract and send the phone back, but before I do, any ideas?

icon

Best answer by Mohammed 24 July 2023, 16:51

View original

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Jester88,

Sounds like an issue with a partial port.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?