I submitted my PAC code as was given a date my number would switch. It’s been 3 days since then and still I am not able to make or receive texts, I never had a text to say my number successfully switched. How do I even contact iD to fix this? Very dissatisfied
Best answer by Mohammed
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+9
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How do I even contact iD to fix this? Very dissatisfied
Okay
The support teams work until 8pm weekdays.
+10
Hey
Sorry to hear that the switch has not happened.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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