Hi, my number port in did not happen yesterday, and the chat help is not appearing.
Anyone here that can assist me ?
Best answer by andewhite
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Userlevel 8
+9
Does your old service provider’s SIM still work,
If yes, then your switch hasn’t happened.
If the online iD Live Chat service doesn’t seem to be working, sometimes the following can help:
- Allowing popup windows in your web browser
- Using a different web browser
- Using an incognito / private window in your web browser
Otherwise, you can send a private message to iD support from their pages on social media, by using Facebook Messenger or X (formerly Twitter).
Nothing happens quickly in this online forum,
Userlevel 1
Yes I had to open an incognito window to get the button to pop up.
All solved now, they had never got any switching info from the form I filled in, even though I got the confirmation test messages.
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