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number porting

  • 8 April 2024
  • 3 replies
  • 113 views

Userlevel 1

Number porting is failing

Ā 

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Best answer by Tom 12 April 2024, 15:38

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3 replies

Userlevel 8
Badge +9

OkayĀ @Kevin Paign, the iD app and iD website arenā€™t currently working reliably.

Try iD online Live Chat for help with switching your number to/from iD Mobile,Ā @Kevin Paign.

Get assistance at https://idmobile.co.uk/live-chatĀ - the advisers work until 8pm on weekdays.

Although, unfortunately it seems theseĀ issues are affecting most customers.

Ā 

Userlevel 1

Thank you šŸ™Ā 

Userlevel 7
Badge +4

Hi @Kevin PaignĀ 

Ā 

Is this when trying to use the iD Mobile port form?

Ā 

Are you able to try in an incognito window?

Ā 

Tom

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Why iD Mobile?