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number porting

Userlevel 1

Number porting is failing

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Best answer by Tom 12 April 2024, 15:38

Userlevel 1

Thank you 🙏

Userlevel 8

+9

Okay @Kevin Paign, the iD app and iD website aren’t currently working reliably.

Try iD online Live Chat for help with switching your number to/from iD Mobile, @Kevin Paign.

Get assistance at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

Although, unfortunately it seems these issues are affecting most customers.

Userlevel 8

+4

Hi @Kevin Paign

Is this when trying to use the iD Mobile port form?

Are you able to try in an incognito window?

Tom

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