I signed up on 4th April and my old number hasn't been ported across even though I sent my PAC code. I've tried to resend the PAC code but it's not allowing me.
Any help would be much appreciated, thanks.
Best answer by Lauren
View originalI signed up on 4th April and my old number hasn't been ported across even though I sent my PAC code. I've tried to resend the PAC code but it's not allowing me.
Any help would be much appreciated, thanks.
Best answer by Lauren
View originalOkay
If yes, then your switch hasn’t happened.
Maybe contact the support team about your switch, by using the online iD Live Chat service - if this doesn’t seem to be working, sometimes the following can help:
Otherwise, you can send a private message to iD support from their pages on social media, by using Facebook Messenger or X (formerly Twitter).
The advisers work until 8pm on weekdays.
Yeah, old service sim still works. I'll try and get in touch via social media tomoz to get it sorted.
Cheers pal 👍🏼
Sounds like the requested switching date, when you joined iD Mobile, wasn’t properly processed at that time,
Hi
Let us know here if you need any further assistance in this and we’d be happy to send you a PM to resolve.
-Lauren
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