Question

old number showing in account


Userlevel 1

My old number from 5 years ago shows in app. New number not there.

New number is [REDACTED]

Please can you make it so old number not there and New number inserted

 

Everything is working fine for New sim.

Cheers

Shaun


2 replies

Userlevel 1

Sorry ignore this

Userlevel 8
Badge +4

Hi @harpmandoodle 

 

Have you got everything sorted here? Please let us know if you still need any assistance.

 

It sounds like you may have logged into an old iD Mobile app account, if you have a new plan with us, you’ll need to register separately.

 

Tom

Reply


Why iD Mobile?