Solved

old number showing on SMS

Hi there,

I am having issues where the ID allocated number is showing up on SMS after I have ported my number over from EE

I have been into the settings of the phone and it is showing the number is unknown. Screenshot attached.

Phone is Pixel 6 Pro

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Best answer by WelshPaul 19 December 2021, 18:53

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Userlevel 8

You can turn it back on and it should now register your ported number. You must have setup RCS messaging prior to your number port taking place.

I've turned it off and that sorted it

Yes, it's is showing the old number

Userlevel 8

Are you using Google Chat Features?

Why iD Mobile?

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