I have had an extremely frustrating time so far with trying to get One Time passcodes through from Bank, Universal Credit, Paypal etc.
I bought a new Iphone 14 from Id Mobile on Monday 31st July. and the number ported on the Tuesday. Able to send messages and call fine, but I am still having an issue with getting One Time passcodes through from the above places. It has been extremely frustrating. Have done everything the Live Chat agents havve told me. Issue has been passed to the Technical Team but nothing seems to be getting resolved, 9 days after the number has ported.
As you can imagine this is extremely frustrating and I am extremely unhappy that this has not been sorted yet. I ported from EE and had absolutely no issues with getting One Time Passcodes through with them on the same number, so it is obviously an issue with the Port at the Id Mobile End.
My frustration is nothing seems to be getting done. No text or email from Id Mobile to say whether the situation will be resolved. It is also extremely frustrating also not being able to speak to someone on the phone from Technical Support about this. I am at the end of my tether to be honest.
I have had absolutely no problems with other Ports or changing phones etc, only this one to Id Mobile.
Best answer by andewhite
View original