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Only receiving text messages from contacts

  • 9 January 2023
  • 4 replies
  • 97 views

Hello, has anyone come across this problem, I moved from EE and ported my number to ID mobile but I can only receive messages from people in my phone book. I am using android and I have tried different messaging apps but still no joy.

Thanks

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Best answer by Mohammed 10 January 2023, 14:35

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4 replies

I have also just realised in not receiving incoming calls but I can make calls if that helps

Another thing is I can receive calls and messages from people who are with ID mobile which I have figured out, hopefully someone can help me with this soon

 

 

Userlevel 4
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Use CHAT.

https://www.idmobile.co.uk/live-chat?

Userlevel 7
Badge +10

Hey @Steh77,

Sounds like a partial port here.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

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