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Oppo Find X2 Neo 5G handset but no 5g?

  • 5 January 2023
  • 2 replies
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I have an Oppo Find X2 Neo 5G handset and I have full 5G signal where I live. The reason for joining ID mobile was because of the good 5G network where I live, but my handset cannot get 5G and is always on 4G! I contacted customer support who said it should work but nothing since. Any ideas or do I have to leave ID mobile and go with Three? 

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Best answer by WelshPaul 5 January 2023, 13:00

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Userlevel 8
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See:

 

The Oppo Find X2 Neo isn’t on the list of supported 5G devices. So, expect zero support other than to tell you what I just told you.

Userlevel 8
Badge +4

Hi @Crashtv 

 

As suggested above by @WelshPaul the Oppo Find X2 Neo 5G isn’t on our supported devices list so it’s possible the device will work with the SIM it may not access all of our services, including 5G, sorry about this.

 

Tom

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