I submitted my PAC Code to ID Mobile on purchase of the SIM. I connected my phone circa 2pm yesterday… I have had no notification that the switch is received or is taking place. Is this typical? Should I be expecting it to happen today? If I try to re-enter it doesn’t work so I assume it has been used… why is there no method to check the progress?
PAC Code - supplied at purchase
Userlevel 8
+9
Sometimes the PAC is accepted by iD Mobile but they fail to set a transfer date - seems to happen when supplying a PAC at the point-of-purchase.
You’d normally be informed by your old provider, and iD of the switch date
I’d suggest trying the online iD live chat, or privately contact iD using Facebook Messenger, or send them a Twitter direct message.
The support teams work until 8pm on weekdays (and 6pm at weekends).
Userlevel 7
+10
Hey
Has the port since completed or are you still having issues?
Mohammed
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